BMI C.A.R.E Program
BMI is committed to continuous improvement and a high level of customer satisfaction. The Customer Assurance, Review and Evaluation (C.A.R.E.) Program is designed to meet these goals. Customers receive regular and ongoing communication from the BMI leadership team to review services performed, identify opportunities for growth and improvement, and determine the best way to continue our partnership into the future.
Every BMI client receives personalized attention following each service experience, and annual account reviews as part of our ongoing preventive maintenance programs.
Every BMI customer can expect:
- Personalized attention
- Prompt and diligent follow-through
- Open access to managers and owners
- Dynamic partnership to meet your changing business needs