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“Where Better Really Matters” | What It Means To Our Clients

At BMI Mechanical, our slogan “Where Better Really Matters” isn’t just a catchy phrase—it’s a guiding principle that defines our commitment to quality and service. Chris Buckpitt, Director of Facilities at Music Academy of the West, recently shared what this slogan means to him and his team in a YouTube video.

For Chris, “better” encompasses four key elements: communication, reliability, honesty and experience. Let’s delve into how these components create a superior partnership and ensure the highest standards of service.

Easy Communication

Effective communication is the backbone of any successful collaboration. Chris appreciates our team’s straightforward and transparent communication style. Whether it’s addressing concerns, updating on project progress or discussing future needs, our team ensures that information flows seamlessly. This clarity and openness build trust and foster a cooperative working environment.


Reliability is crucial when it comes to maintaining the mechanical systems of a prestigious institution like the Music Academy of the West. Chris highlights our dependable service as a cornerstone of our relationship. Knowing that we are always ready to respond promptly and efficiently gives him peace of mind. Our team’s consistent performance ensures that the Academy’s facilities operate smoothly and without interruption.


Honesty is a value that Chris holds in high regard, and it’s a fundamental aspect of our operations at BMI. We believe in transparent dealings, providing honest assessments and offering solutions that are in the best interest of our clients. This integrity builds a strong foundation of trust, enabling us to form lasting partnerships with clients like the Music Academy of the West.


Experience is what ties everything together. At BMI, we bring decades of expertise to every project, ensuring that our clients receive the highest quality service. Our seasoned professionals possess extensive knowledge and skills, enabling them to tackle even the most complex challenges. This expertise gives Chris and his team the assurance that they have selected the right vendor. With BMI Mechanical, they can confidently rely on us to support and maintain their mechanical systems effectively.

“Where Better Really Matters” is more than just a slogan for us—it’s a testament to our unwavering commitment to excellence. By prioritizing easy communication, reliability, honesty and experience, we strive to deliver exceptional service that truly makes a difference for our clients.
Learn more about the story of how BMI came to be, here.